Privacy Policy

Last updated: September 21, 2025

Rooted n Gratitude, LLC (“Company,” “we,” “us,” “our”) provides faith-based wellness and coaching services online and in person from Texas. We respect your privacy and are committed to being transparent about how we collect, use, and share information.

This Privacy Policy explains what we collect, how we use it, your rights, and how to contact us. It applies to our website www.rootedngratitude.com, related pages (e.g., booking, checkout, email sign-up), and our coaching services (the “Services”).

Contact:
Email: Kimberly@RootedNGrattiude.com
Website: www.rootedngratitude.com

1) Information We Collect

Information you provide directly

  • Contact details (name, email, phone, city/state).

  • Account/booking details (appointment selections, availability, notes).

  • Payment details (processed by our payment processor; we do not store full card numbers).

  • Coaching-related information you choose to share (goals, symptoms, preferences, faith practices).

We are not a medical provider and are not a HIPAA-covered entity. Please avoid sharing protected health information you do not wish to disclose in a coaching context.

Information collected automatically

  • Device and usage data (IP address, browser, device type, pages visited, time on page).

  • Cookies, pixels, and similar technologies for site performance, preferences, analytics, and (if enabled) limited remarketing.

Information from third parties we use as processors

  • Website & hosting: Squarespace.

  • Scheduling / client portal: GetHealthie (client portal, scheduling, forms, messaging).

  • Payments: Stripe, Venmo or Zelle

  • Email marketing/CRM & analytics: may include services such as MailerLite/Mailchimp/ConvertKit and Google Analytics (as configured).

2) How We Use Your Information

We use information to:

  • Provide, personalize, and improve the Services (bookings, sessions, notes, resources).

  • Process payments and prevent fraud.

  • Communicate about appointments, program updates, resources, and customer support.

  • Send optional newsletters, devotionals, promotions, or surveys (you can unsubscribe anytime).

  • Maintain site functionality, security, troubleshooting, and analytics.

GDPR legal bases (if applicable): consent, performance of a contract, legitimate interests (e.g., site security/analytics), and legal obligations.

3) Cookies & Analytics

We use cookies and similar tech to operate the site, remember preferences, and understand how visitors use our pages. You can manage cookies in your browser settings and (if implemented) via our cookie banner.

Global privacy controls: Where required, we honor user-enabled privacy controls such as the Global Privacy Control (GPC) for opting out of certain data uses like targeted advertising.

4) How We Share Information

We do not sell personal information. We may share information with:

  • Service providers/processors (listed above) under contracts limiting their use to our instructions.

  • Legal/security purposes: If required by law or to protect rights, safety, and security.

  • Business transfers: In connection with a merger, financing, or acquisition, consistent with this Policy.

5) Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, and receive a copy of your personal data, and to opt out of targeted advertising, sale of personal data, and certain profiling.

How to exercise your rights / opt out:
Email Kimberly@RootedNGrattiude.com or submit a request at www.rootedngratitude.com/privacy-request. We will respond within legally required timelines (generally 45 days, with permitted extensions). If we decline your request, you may appeal by replying “Appeal” to our response.

6) Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.

7) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure; please use strong, unique passwords and contact us promptly if you suspect unauthorized activity.

8) Data Retention

We retain personal information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. We may anonymize or aggregate data for analytics and service improvement.

9) International Transfers

If you access the Services from outside the U.S., your information may be processed in the U.S. by us and our service providers. Where required, appropriate safeguards (e.g., Standard Contractual Clauses or vendors participating in recognized transfer frameworks) are used.

10) Third-Party Links & Social Media

Our site may link to third-party sites or include embedded features (e.g., video, social sharing). Those sites operate under their own privacy policies. Please review them before providing personal information.

11) Marketing Preferences

You can unsubscribe from emails using the link in our messages or by contacting us. For SMS (if used), opt out by replying STOP. Transactional or service-related communications may still be sent where permitted.

12) Changes to This Policy

We may update this Policy from time to time. The “Last updated” date shows when the latest changes took effect. Material changes will be posted on this page; we encourage periodic review.

13) How to Contact Us

Questions or requests about this Policy?
Email Kimberly@RootedNGrattiude.com
Website www.rootedngratitude.com